You can send a message to all users at once, prior to a period of absence, for example.

This is done within the specific partner or programme - if you coach on multiple programmes, you will need to do this for each one separately.

1 - In the left-hand menu choose ‘Messages’

2 - As standard, all active users are selected to receive the message.

3 - Compose a message to send to all. Do not remove {{CITIZEN_NAME}} from the message - this creates the individual user name when sending.

4 - You can attach a video or link, or leave as a simple written message.

5 - Press send.